1. Introduction
This Privacy Policy explains how Creativ Soft collects, uses, stores, and protects personal data of visitors to creativ-soft.com, including users who submit contact, CV/application, hire-candidate, or newsletter forms.
2. Data controller
Name: "Creativ Soft" SRL
IDNO: 1010600034605
Address: Moldova, Chisinau, bd. Moscova 15/7, of. 302
Email: info@creativ-soft.com
Phone: +373 78 099 888
3. Data we collect
- Contact form data: first name, last name, phone, email, message, services of interest, attached file.
- Application (CV) form data: first name, last name, phone, email, message, links, technology, CV file.
- Hire-candidate form data: first name, last name, phone, email, message.
- Newsletter form data: email address.
- Navigation and cookie data according to your preferences.
4. Processing purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Responding to contact form requests | Data subject consent |
| Evaluating applications and communicating about open roles | Data subject consent |
| Sending the newsletter | Data subject consent |
| Statistical analysis and website optimization | Consent (statistics cookies) |
| Marketing and personalization | Consent (marketing cookies) |
| Support chat (JivoChat) | Necessary for service operation / after cookie preference confirmation |
5. Data recipients
- Google (Google Tag Manager / Analytics), if relevant cookies are accepted.
- Microsoft Clarity, if statistics cookies are accepted.
- JivoChat (support chat) — loaded after you save cookie preferences; required for contacting the team.
- Other technical providers strictly as needed to operate the website.
6. Retention period
- Contact messages and applications: [DE COMPLETAT: X months].
- Newsletter subscriptions: until unsubscribe or consent withdrawal.
- Cookie preferences: 6 months.
- Consent records: kept as long as needed to demonstrate compliance.
7. Data subject rights
You have the right of access, rectification, erasure, objection, and portability within legal limits.
8. How to exercise your rights
To exercise your rights, send a request to: info@creativ-soft.com.
9. Cookies
The website uses essential cookies and, with your consent, statistics and marketing cookies. Your choice is stored for 6 months. You can update your preferences anytime viaCookie settings.
10. Data security
We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure.
11. Contact and supervisory authority
For data processing questions: info@creativ-soft.com.
Supervisory authority: CNPDCP, www.datepersonale.md.
Policy version: 1.0