CreativSoft

Spinal Injuries Ireland

A new website for Ireland’s only national spinal cord injury charity — guiding people, families and professionals to the right support, information and community.

Services delivered

  • UX/UI
  • Web Development
  • CMS
  • Accessibility
  • Maintenance
Spinal Injuries Ireland homepage

The Challenge

Spinal Injuries Ireland supports 1,200+ members from the first days in hospital through every stage that follows. Its outdated website made that support hard to find: people living with an injury, families and health professionals all landed on the same pages, the resource library was difficult to browse, and few visitors turned into enquiries. The charity needed a clear, accessible site that guides each visitor to the right help — and that its small team can run without developer support.

The Solution

One site built around three questions: where do I get support, what do I need to know, and how can I help?

  • UX/UI

    Clear paths for people living with an injury, their families, professionals and supporters — from the very first screen.

  • Web Development

    A responsive WordPress build with reusable blocks for services, resources, programmes, events and campaign pages.

  • CMS

    One content model for services, the resource library, events and fundraising — all managed by the SII team.

  • Accessibility

    Readable type, strong contrast and simple navigation for visitors with limited mobility and those using assistive technology.

The Results

What changed for members, families and the charity team.

  1. 01

    +38% qualified leads

    Clear service pages, trust signals and a streamlined enquiry flow turned more visits into enquiries within 90 days.

  2. 02

    Support is easier to find

    Peer support, counselling and community services are one click away from the home page.

  3. 03

    Content run in-house

    Flexible blocks let the team publish resources, events and appeals themselves.

  4. 04

    Room to grow

    New programmes like SpinalActive and SpinalArt launch as their own pages on the same foundation.

Project Showcase

  • Ways to help and the resource library — every donation, event and guide in one place.
    Ways to help and the resource library — every donation, event and guide in one place.
  • Programmes, services and resources, built from one set of components.
    Programmes, services and resources, built from one set of components.
  • Support services alongside member stories and feedback.
    Support services alongside member stories and feedback.

More Case Studies

Real projects, measurable outcomes — explore more of our work.

View all case studies
  • Waterford Treasures
    • Website
    • WordPress
    • Ireland

    Waterford Treasures

    Industry

    Tourism & Culture · Ireland

    About the project

    A digital platform bringing Waterford’s museums, attractions and experiences into one destination.

    Read case study
  • Parle & Hickey — B2B Platform
    • E-commerce
    • Magento
    • Ireland

    Parle & Hickey — B2B Platform

    Industry

    Healthcare Wholesale · Ireland

    About the project

    Modernising pharmacy wholesale ordering for a business supplying Ireland since 1954.

    Read case study
  • Norisor
    • Mobile App
    • React Native
    • Romania

    Norisor

    Industry

    Children’s Content · Romania

    About the project

    A calming audio-story experience designed to make bedtime easier — and screens unnecessary.

    Read case study