CreativSoft

Waterford Treasures

A digital platform bringing Waterford’s museums, attractions and experiences into one modern online destination — with ticketing built into the visit.

Services delivered

  • UX/UI
  • Web Development
  • CMS
  • Ticketing
  • Maintenance
Waterford Treasures homepage

The Challenge

Waterford Treasures needed a single digital platform for a family of museums and attractions that visitors were finding across disconnected touchpoints. The experience had to work as well on a phone in the city as on a desktop months before a trip, give visitors a clear path from discovery to a booked ticket, and let the in-house team manage a growing volume of content without developer help.

The Solution

One platform built around how people actually plan a visit — discover, understand, decide, book.

  • UX/UI

    A clearer journey through the attractions, designed so a single-museum visitor discovers a full day out.

  • Web Development

    A responsive, mobile-first WordPress build using reusable components across every venue and experience.

  • CMS

    One content model covering museums, visitor information, events and seasonal experiences — all editable in-house.

  • Ticketing & Integrations

    Online ticketing offered in context — on the attraction, on the experience — instead of behind a separate portal.

The Results

What changed for visitors and for the museum team.

  1. 01

    Better UX

    A clearer, more intuitive route from browsing an attraction to booking, on desktop and mobile alike.

  2. 02

    Ticketing in the journey

    Booking sits where the decision happens, rather than behind a separate system.

  3. 03

    Content run in-house

    Flexible components let the museum team publish venues, events and experiences themselves.

  4. 04

    A scalable platform

    A foundation ready for new attractions, new experiences and future functionality.

Project Showcase

  • Attraction discovery — every museum and site on one interactive map.
    Attraction discovery — every museum and site on one interactive map.
  • The PastPort journey, with ticketing offered in context.
    The PastPort journey, with ticketing offered in context.
  • Experiences and guided journeys, published in-house.
    Experiences and guided journeys, published in-house.

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